The story that moves a newly diagnosed patient is one another patient has already lived.

When someone faces a life-changing diagnosis, facts aren't enough. They need to see themselves in someone who made it through — and hear it in their own words. UpLift Engage Lite is how health systems make that possible - and go live for your patients in 90 days.

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WHY STORIES WORK

Humans facing the unknown make sense of it through other human beings.

Storytelling is hardwired into human culture. A good story tells us facts but delivers them with emotion — and that is exactly what separates a patient video from a brochure, a physician script, or a data sheet. Research consistently points to the same conclusion: stories encapsulate information, knowledge, context, and emotion into a single human moment.
Nothing else does that.

Stories are how we trust

Institutional authority tells patients what to do. Patient credibility shows them it can be done. When a survivor describes the fear, the first treatment, the moment things shifted — a new patient stops feeling alone. That is the beginning of trust.

Stories are how we choose

Half of cancer center callers are evaluating, not deciding. A library of authentic patient stories — searchable by condition, concern, and stage — gives them a reason to choose your health system. This is your digital front door, humanized.

Stories are how we remember

Facts are held in working memory and quickly fade. Stories activate multiple regions of the brain simultaneously — encoding memories that last. A patient who hears another patient's experience retains it.

HOW IT ENFOLDS

Start where you are. Grow at your pace.

UpLift Engage Lite is designed for health systems that want to fill the silence between diagnosis and first visit — replacing fear and isolation with the voices of patients who already made it through. Every hospital begins with a digital front door. The program deepens as capacity grows.

PHASE 01 — CRAWL

UpLift Engage Lite

Restore Narrative Stories Based on Lived Experience

Your grateful patients have already walked the path a newly diagnosed patient is afraid to take. UpLift Engage Lite captures those stories and puts them where fear lives — your digital front door for patient-to-patient support.

UpLift Create captures short, condition-specific lived-experience video stories — guided, brand-approved

Filterable story library on your digital front door — patients find their story by condition, fear, stage, and treatment path

Lived-experience content deploys across email and digital campaigns — ready for your marketing team

Optimized for AI search — lived-experience story content is structured and tagged to surface in AI-powered search results, putting your health system in front of patients before they ever call

UpLift Donate activated — grateful patients give at the moment they feel it most, and sponsorship naming rights available

Zero EMR integration. Zero mentor recruiting. Live in weeks, not months.

Requires: UpLift Create

Quarterly onsite filming (25+ stories per shoot) paired with an always-on self-record platform — patients record from home, guided by condition-specific prompts, with a brand-controlled approval workflow.

Live in 4 - 6 weeks

PHASE 02 — WALK

UpLift Engage Lite

Human Connection at Scale with Grateful Patient Ambassador-Mentors

Add your first cohort of trained survivor mentors. The story that moved a patient now connects them to someone who lived it.

Everything from Engage Lite — video library, content marketing, app enrollment — stays live and compounding

First mentor cohort recruited and onboarded — starting in oncology, transplants, and cardiology

1:1 same-condition matching based on diagnosis, stage, treatment path, and patient preference

Mentor conversation tools, mentor training, and feedback loop after mentor connections — all within platform guardrails

UpLift Insights dashboard activated — surfacing behavioral, trust, emotional, and clinical signals from every mentor conversation in real time, for every team that needs them

Builds on: UpLift Engage Lite

Mentors are drawn from the same patient population your video library is already serving — grateful patients who already told their story.

Typically 60–90 days

PHASE 03 — RUN

UpLift Engage Lite

Prescribed at the Point of Diagnosis

Clinicians order human connection the way they order labs. EMR/Epic delivers it automatically — before the first appointment.

EMR/Epic scheduled file integration — MyChart invitations triggered at the moment of diagnosis

Physician referral Rx — providers write an order for patient mentor connection in seconds at point of care

Programs span 30+ conditions — oncology, transplant, cardiology, neurology, pediatrics, rare disease, and more

System-wide analytics — trust signals, leakage reduction data, and campaign ROI across every service line

Full system scale